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Keep the lights on and your business running

January 5, 2016 admin Business Continuity 0 Comments 2016jan4_businesscontinuity_c, blackout, business continuity, downtime, generator, plan, power outage, power supply, QS_3, ups

BusinessContinuity_Jan4_CThere is nothing worse than having a productive day at the office become undone due to a power outage. Losing power for even a single minute can have far reaching effects on your company’s operations as you need to make sure everything is running properly and all data is accounted for. While power outages can be a nuisance, with proper preparation you’ll have no trouble in persevering when the lights go off.

Power outages are one of the only disasters that can strike just about anywhere in the United States. If you are in Seattle chances are tropical storms are not going to be an issue and if you’re in Miami you aren’t going to fret over a blizzard, but losing power can occur anywhere, at any time and without warning.

A Department of Energy report noted that power outages cost American businesses nearly $150 billion in 2014 and added that increasing demand for energy coupled with an aging infrastructure could see the number of blackouts increase. While weather-related events are the most common cause of power outages in the U.S., it is far from the only thing that can disrupt energy service.

Since this is a problem that will continue to plague businesses, especially those ones that are unprepared, it’s important to be ready should a blackout strike. Here are a few things you should consider when it comes to power outages.

Power outages hurt in more ways than you think

The most notable issue a business faces when a power outage occurs is an inability to work. Employees often times sit around unable to do anything until the power is turned back on. Once the power does return, additional time is needed to safely turn everything back on and to check if all your files are still there.

There are also numerous indirect consequences that your business may face either during or after a power outage. These include a loss of revenue from potential sales, a decrease in customer satisfaction and a drop in your company’s reputation. The more your company is prepared for a power outage, the better continuity you will see and the less damage will be done. While it may be impossible to completely avoid issues caused by blackouts, you can minimize their impact.

Be ready in case of an outage

One of the biggest sources of frustration for employees during a blackout is losing files they had been working on. Autosave features do help prevent this but sometimes you’ll still lose that one important note or sentence you didn’t have the chance to save. Uninterruptible power supplies (UPS) are one way to buy your employees a little extra time should the power go out. You’re able to plug your computer into these devices and they will operate as a battery when the power goes out. The life of these power stations is anywhere from ten minutes to an hour for some models which should give you enough time to save your work and properly shutdown your computer.

If you want to stay in business during a power outage, a standby commercial generator can help. These normally run on propane or natural gas and immediately switch on as soon as your main power supply goes out. If you aren’t concerned about the lights but want to keep your employees productive, equipping them 4G enabled devices with Office 365 or Google Apps will let them continue to work on files that have been saved and stored on the cloud.

Always test your outage plans

Regardless of what your company’s plans are during a power outage, you will need to test them on a regular basis to ensure everything runs smoothly when the real thing does happen. If you utilize a UPS or standby generator, you will want to test these out every six months at the very least to make sure they function properly. If your business has special plans for what employees need to do during a power outage, you should run a practice drill on a yearly basis to ensure everyone is up to speed on their duties.

They key to business continuity is preparation. Let our team of experts help prepare your business for anything thrown its way in 2016 and beyond.

Published with permission from TechAdvisory.org. Source.

The Rise Of Social Media in Iran

January 4, 2016 admin Social Media 0 Comments 2015dec21_socialmedia_c, facebook, internet, QS_3, social media, twitter, viral

SocialMedia_21Dec_CCommunicating via social media is a way of life for many of us, and these days it’s almost unheard of to not have a Facebook account, but what do you do to stay in touch with friends and family if you don’t have access to one of the popular social media platforms because your government has banned them? This post takes a look at how a country like Iran stays connected despite Facebook and Twitter being blocked – and why the instant messaging app Iranians do use is so wildly popular.

While China is probably the most well known country for restricting their population’s ability to view certain websites, whether through a desire to restrict access to information that might harm the country’s image or because of industry competition, there are other nations which also exercise strict control over what their people can and cannot see online.

Take Iran for example. Its citizens are denied access to Facebook and Twitter while Instagram is partially blocked due to the fact that it is possible to block individual accounts whilst leaving other parts of the platform online. Of course, anyone wanting to update their Facebook status, send tweets or upload a risqué selfie can do so using a VPN. But most VPNs charge a monthly subscription for their services and even then the access can be sketchy at best. However there is one social media platform in Iran that is freely available and that is Line, the instant messenger chat application. Unlike China which has blocked Line (something that is more to do with it being direct competition to the homegrown chat app WeChat than freedom of speech), in Iran Line is big news. In particular its social media function, called Timeline, is connecting people throughout the country, and in some surprising ways.

Texting someone is yesterday’s news, and messaging apps are the primary form of quick communication for people everywhere. And in Iran the app of choice used to be Viber – at least it was until it was blocked by Iranian officials at the end of last year. In its place came Telegram, a Russian chat app which has almost 60% of its total users in Iran. Line doesn’t currently compete with Telegram when it comes to messages, but that could change at any time, mainly thanks to some users of the latter’s penchant for spreading pornographic content.

In direct contrast to that, the Japanese owned Line is intent on maintaining its wholesome image – and Iranian companies are recognizing that and using Line as a platform to market themselves. And it’s no great surprise when you look at the numbers: well known for being one of, if not the, biggest blogging communities in the world, Iranian citizens are devout readers and creators of online content. What is particularly attractive to marketers in Iran is that a staggering 90% of people in Iran who use Line are actually active on a daily basis on Timeline.

But using Timeline in an official capacity is not as simple as merely opening an account and updating your status as it is on say, WeChat, Twitter or Facebook. Line stipulates that anyone who wants to open an ‘Official Account’ – be they a corporation or a celebrity – must apply to be a Line Partner. Line can decide whether or not to accept their ‘partner’ and, if deemed a good match for the platform, the company or person in question will then be made to sign an agreement and pay a subscription – and periodic fees. Harsh as this may seem when compared to free platforms, it is precisely this which enables Line to ensure its content is continually updated whilst also being of a permissible standard. And it is this policy of control and moderation that allows Line to operate unfettered in Iran.

So who are the Iranian celebrities who have signed up for an official Line account? The country’s first adopter was AlireSaa, a viral celebrity famous for humorous musical clips and anecdotes. At the time of signing up with Line he had around 320,000 Instagram followers – a number which took him two years to build. But after just five weeks on Line he had already beaten this – and his number of followers doesn’t show signs of abating any time soon – his fan base is already tipping the 500,000 mark.

So why is AlireSaa so phenomenally popular on Line but less so on Instagram? The answer lies in the fact that, aside from being partially blocked in Iran (although AlireSaa’s account was not) there are a number of features that Line offers to its official account holders that other social media platforms do not. One of these is Line’s ‘On Air’ sessions which uses live chat. AlireSaa used this feature to run a video contest for followers. His fans were treated to a two hour long live chat with their hero and were able to submit videos of themselves performing one of AlireSaa’s musical clips.

A staggering amount of people engaged with AlireSaa, who let’s remember is not a global superstar – 50,000 of them in fact and 10,000 of them submitted videos during the two hour window. When he announced the live chat, AlireSaa had 215,000 Line followers – a number which exploded as news of the contest spread like wildfire on the app’s Timeline feature.

If you’re still of the opinion that social media is a waste of time and can’t do anything for your business, maybe it’s time to take another look. If you want to follow in AlireSaa’s shoes and become a viral success, why not get in touch with us today. We can’t promise to make you an Internet superstar but we can help point you in the right direction.

Published with permission from TechAdvisory.org. Source.

Chimera ransomware’s scary tactics

December 29, 2015 admin Security 0 Comments 2015dec14_security_c, chimera, cybercrime, data loss, malicious software, malware, QS_3, ransomware, security

Female hand giving a bribe to businessman - closeup shotThe threat of being infected by malicious software is part and parcel of spending time on the internet, and no sooner have the antivirus and security software programs released an update or new patch than cyber criminals are scrambling for ways to circumvent them. In addition, as end users become savvier to the tricks and scams used to steal our data, money or identities, new tactics are employed to try and fool us. And that includes Chimera, a new strain of ransomware which has recently been uncovered.

Business is booming in the world of cyber crime, and scammers, extortionists, phishers and hackers are constantly on the lookout for new ways to exploit our fears and naivety in order to boost their bank accounts, steal our data, or simply cause us mayhem for their own twisted pleasure. One of worst types of malware for playing with our emotions – and therefore increasing the likelihood of us capitulating to its demands – is ransomware. If you don’t know how this program works, read on for an introduction.

If your computer has been infected by ransomware, the first sign that something is wrong is normally discovering that you are unable to open one or more of your files. That’s because the malware encrypts them, rendering them completely inaccessible. The next thing you see will be a ‘ransom note’, either in the form of an email or a notice that appears directly on your screen. You will be told that if you want to see your files again you will need to pay a sum of money. After making payment you will (allegedly) be sent a code that will allow you to decrypt your files.

Some types of ransomware up the fear factor even further by pretending that the FBI, CIA or other national law enforcement or government agency is behind the ‘kidnapping’. You will be told that your files are being held hostage because you have downloaded pirated software or files, or visited an illegal or illicit website – such as those depicting extreme pornography or threatening national security. Regardless of whether or not you are guilty of any of the above – be it a visit to an x-rated website, or downloading a pirated copy of the latest episode of The Walking Dead, your first instinct is probably to panic. The thought of no longer having access to any of our information, files or data is enough to make most of us break out into a cold sweat. If you haven’t backed up, everything from your vacation pictures to your company’s data could be lost for good.

The problem for ransomware creators, however, is that many users have wisened up to their tactics, and are refusing to pay, instead calling in an IT specialist to try and restore their encrypted files. This has left cyber criminals needing to find a way to boost ‘trade’. And that is where Chimera comes in. Christened by the Anti-Botnet Advisory Centre – a part of Germany’s Association of the Internet Industry – unlike previous forms of ransomware, which were indiscriminate when choosing their victims, this latest threat primarily targets businesses.

An employee will receive an email, purporting to be an application for a job within your firm, or some kind of corporate deal. This email will include a link ostensibly to the applicant’s resume or to details of the offer, but will in fact go to an infected file stored in Dropbox. Chimera then infects the user’s computer and encrypts any local files. Once the PC has been rebooted, the ransom note will be displayed on the desktop. Payment is usually set at around $680 USD, which must be paid in Bitcoins. And in order to further scare the victim into paying, the note will also state that failure to make payment will result in the user’s files being published online.

If there is a slight silver lining to the Chimera cloud, it is that the Anti-Botnet Advisory Centre has not found any proof that files have been published – at least not yet. In fact, it is still unknown whether the ransomware does actually take the encrypted files or if it is just an empty threat. Regardless, it is still a threat which could easily convince many users to pay the ransom. And should Chimera make good on its threats, the ramifications for a business are huge – and that’s without taking into consideration the nightmare of having your files encrypted in the first place. With Chimera targeting businesses of all sizes, and random employees within the business at that, isn’t it time you took another good look at your organization’s security posture?

Contact us today and talk to one of our security experts. We’ll be more than happy to help ensure that your small or medium-sized business isn’t taken hostage by Chimera or any other type of ransomware.

Published with permission from TechAdvisory.org. Source.

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